Do you have a problem and think you may need legal advice to resolve it?
GroceryAid partners with Law Express, one of the UK’s leading providers of independent legal telephone advice, guidance and information to provide free and confidential legal support.
To access legal advice, you can call GroceryAid’s free and confidential, 24/7 Helpline on 08088 021 122 and choose option 1 to speak to our team of Telephone Information Specialists who are Citizens Advice trained. They will provide you with information on a huge range of topics. If you request legal advice, or if after they have diagnosed the issues and they think you need more specialist legal advice, they will provide you with a funding code and give you contact details for Law Express at a time that is convenient for you. Law Express is available Monday – Friday 8am to 8pm and weekends between 9am and 12 noon.
What can Law Express help with?
Law Express provide support and solutions for queries including:
- Road traffic accidents and motoring offences
- Small claims court proceedings
- Pensions, Tax and Welfare Benefits
- Neighbour issues
- Criminal law
- Commercial and Company law
- Data protection (GDPR)
- Housing (owner occupied and rented)
- Consumer issues
- Family and relationship difficulties
- Personal injury
- Power of attorney, Wills, Probate and Bereavement
What happens when you call Law Express?
All Law Express advisers and call handlers are based in the UK. When you call, they will ask you some questions about the nature of your enquiry so that they can match you to the best adviser. They will need your funding code from the GroceryAid Helpline.
An experienced legal adviser who specialises in the support you need will call you back, usually within two hours. If you wish to speak to an adviser straight away, the call handler will do their best to help you.
If you work in the grocery industry, you can call our free, confidential Helpline on 08088 021 122 anytime of the day or night and speak to a BACP accredited counsellor who will provide you with in the moment emotional support. Plus, you may be referred to Citizen Advice Bureau trained information specialists who are available 8am – 8pm Monday-Friday to provide advice on any practical issues that may be causing you stress or worry.
You can also access GroceryAid’s Financial Wellbeing hub in partnership with MoneyHelper to find useful information and advice on topics including borrowing, credit ratings, pensions and how to save money on household bills.