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Emotional, Practical and Financial Support

Colleagues working in any area of the industry can access our support. This includes manufacturing, supermarkets, independents, wholesalers, distribution, sales and all support functions.

Call our free Helpline 08088 021 122

Live Chat Available 24/7, 365 days a year

Financial Guidance & Advice

From planning your monthly spending budget to calculating affordability when borrowing, we have lots of handy tools to support you and your finances in partnership with Money Helper.

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Benefits Calculator

You can use the benefits calculator to find out which benefits you may be entitled to claim.

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Cost of Living

Important costs like energy, food and rent are rising steeply. If you're worried about being able to afford these increases, you are not alone.

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Financial Grants

Our non-repayable one-off grants are designed to help those experiencing an unexpected emergency, a change in circumstances or a sudden gap in income

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Practical Advice & Support

Colleagues can access practical support including Telephone Information Specialists and advice on debt, benefits, legal and gambling

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Practical Advice Stepchange

GroceryAid partner with StepChange, the debt charity, to offer a simple way to receive straightforward advice on your debt and help you manage and repay your debts with tailored advice and practical solutions.

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Practical Advice GamCare

GroceryAid partner with GamCare, leading national provider of information, advice and support for anyone affected by gambling harms. If gambling problems are affecting you, or those close to you, you can receive free and confidential, non-judgemental support.

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Business Money Advice

GroceryAid has partnered with Business Debtline to provide you with information to help deal with your debts.

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Covid-19: Advice & Support

At this unprecedented time GroceryAid is here for colleagues from day one of them working in the grocery industry.

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Carers Support

GroceryAid supports grocery colleagues who give care to, or who are cared for by others in their household.

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Online Health and Wellbeing Support

For general support on health and wellbeing GroceryAid has partnered with Rightsteps to provide specialist online support whenever you want or need it. The self-help information available includes factsheets and guided self-learning modules.

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Emotional AI Support- Woebot

Woebot is an artificial intelligence counsellor that allows a user to access in the moment emotional support 24/7. Woebot allows a user to track their mood, identify patterns and give insight into issues or concerns that the user may not have realised were causing emotional distress.

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Emotional/ Counselling Support

GroceryAid offers a wide range of support services for people struggling with stress, anxiety, low mood or depression. Counselling is available for those who need a more in-depth approach to mental wellbeing.

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Emotional Counselling/ Young people

Kooth is an anonymous online mental health and emotional wellbeing support service for children and young people 11-25 years old. 

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Emotional/ Counselling Relationship

In partnership with the registered charity Relate, we can offer access to free relationship counselling and support for people working in the grocery industry.

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Workplace Critical Incident

Specialist support to help grocery colleagues deal with the trauma of witnessing or being involved in a critical incident in the workplace.

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Workplace Management Support

Through our Helpline partner Care first we can offer extra support and resources for managers on issues such as managing change, critical incidents, and effective workplace performance.

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Emotional Support & Advice

Available to grocery colleagues past and present, their partners and dependents regardless of the length of service help can be accessed through the 24/7 freephone Helpline and website

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School Essentials Grant

The GroceryAid School Essentials Grant has closed for 2022.

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Live Chat
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Free Helpline 08088 021 122

Live Chat Open 24/7, 365 day a year
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