Emotional, Practical and Financial Support

From planning your monthly spending budget to calculating affordability when borrowing, we have lots of handy tools to support you and your finances in partnership with Money Helper.

Our non-repayable one-off grants are designed to help those experiencing an unexpected emergency, a change in circumstances or a sudden gap in income

Colleagues can access practical support including Telephone Information Specialists and advice on debt, benefits, legal and gambling

GroceryAid partner with StepChange, the debt charity, to offer a simple way to receive straightforward advice on your debt and help you manage and repay your debts with tailored advice and practical solutions.

GroceryAid partner with GamCare, leading national provider of information, advice and support for anyone affected by gambling harms. If gambling problems are affecting you, or those close to you, you can receive free and confidential, non-judgemental support.

At this unprecedented time GroceryAid is here for colleagues from day one of them working in the grocery industry.

GroceryAid supports grocery colleagues who give care to, or who are cared for by others in their household.

For general support on health and wellbeing GroceryAid has partnered with Rightsteps to provide specialist online support whenever you want or need it. The self-help information available includes factsheets and guided self-learning modules.

Woebot is an artificial intelligence counsellor that allows a user to access in the moment emotional support 24/7. Woebot allows a user to track their mood, identify patterns and give insight into issues or concerns that the user may not have realised were causing emotional distress.

GroceryAid offers a wide range of support services for people struggling with stress, anxiety, low mood or depression. Counselling is available for those who need a more in-depth approach to mental wellbeing.

Kooth is an anonymous online mental health and emotional wellbeing support service for children and young people 11-25 years old. 

In partnership with the registered charity Relate, we can offer access to free relationship counselling and support for people working in the grocery industry.

Specialist support to help grocery colleagues deal with the trauma of witnessing or being involved in a critical incident in the workplace.

Through our Helpline partner Care first we can offer extra support and resources for managers on issues such as managing change, critical incidents, and effective workplace performance.

Available to grocery colleagues past and present, their partners and dependents regardless of the length of service help can be accessed through the 24/7 freephone Helpline and website

Our non-repayable School Essentials Grant is designed to help low income families with the cost of school uniform and equipment for the start of the new school year.