Emotional, Practical and Financial Support

If you’re struggling financially you may be entitled to financial support. We provide one off non-repayable crisis grants or longer-term financial assistance depending on your circumstances and length of service in the industry.

At this unprecedented time GroceryAid is here for colleagues from day one of them working in the grocery industry.

The GroceryAid Covid-19 Fund has been established to provide enhanced support for grocery colleagues during this unprecedented period. GroceryAid has raised a fund of £1.5m to ensure support will reach colleagues who need it.

This year has had an impact on everyone’s finances and GroceryAid have partnered with The Money Advice Service to get trusted guidance and links to support to help understand your money situation and make a plan for your finances during the pandemic.

Available to grocery colleagues past and present, their partners and dependents regardless of the length of service help can be accessed through the 24/7 freephone Helpline and website

For general support on health and wellbeing GroceryAid has partnered with Rightsteps to provide specialist online support whenever you want or need it. The self-help information available includes factsheets and guided self-learning modules.

Kooth is an anonymous online mental health and emotional wellbeing support service for children and young people 11-25 years old. 

In partnership with the registered charity Relate, we can offer access to free relationship counselling and support for people working in the grocery industry.

Specialist support to help grocery colleagues deal with the trauma of witnessing or being involved in a critical incident in the workplace.

GroceryAid work with Law Express, one of the UK’s leading providers of independent legal telephone advice, guidance and information, to provide support to grocery colleagues.

GroceryAid supports grocery colleagues who give care to, or who are cared for by others in their household.

GroceryAid partner with StepChange, the debt charity, to offer a simple way to receive straightforward advice on your debt and help you manage and repay your debts with tailored advice and practical solutions.

GroceryAid offers a wide range of support services for people struggling with stress, anxiety, low mood or depression. Counselling is available for those who need a more in-depth approach to mental wellbeing.

Woebot is an artificial intelligence counsellor that allows a user to access in the moment emotional support 24/7. Woebot allows a user to track their mood, identify patterns and give insight into issues or concerns that the user may not have realised were causing emotional distress.

GroceryAid partner with GamCare, leading national provider of information, advice and support for anyone affected by gambling harms. If gambling problems are affecting you, or those close to you, you can receive free and confidential, non-judgemental support.

Through our Helpline partner Care first we can offer extra support and resources for managers on issues such as managing change, critical incidents, and effective workplace performance.

Our non-repayable School Essentials Grant is designed to help low income families with the cost of school uniform and equipment for the start of the new school year.