Helpline
Helpline 08088 021 122
Helpline Information

For help and advice contact our confidential 24/7 GroceryAid Helpline

Counselling

GroceryAid offers a wide range of support services for people struggling with stress, anxiety, low mood or depression.

We know that life can be challenging and if you’re experiencing stress, anxiety, low mood or depression don’t be afraid to ask for help.

Services available to you


Face to Face Counselling (coming soon)

For those who need a more in-depth approach to mental wellbeing

Structured and solution focused

Up to six sessions face to face counselling at a location of your choice, close to home or work

Continuity of all sessions with the same counsellor


Telephone Counselling

For those who need a more in-depth approach to mental wellbeing

Structured and solution-focused

Up to six sessions of 1-2-1 telephone counselling if you are unable to attend a face to face session

Continuity of all sessions with the same counsellor


Cognitive Behavioural Therapy (CBT)

Aimed at helping you develop alternative ways of thinking and behaving to improve mental health

Seven structured online sessions

Offers an anonymous, safe and secure space for users to learn and develop

Supported by a trained adviser 


Eligibility criteria and requirements:

Available to all current and former grocery colleagues, their spouses, partners and dependents

As with any form of counselling offered through GroceryAid, an assessment will be completed before access to these services is made available.


Woebot

Woebot is an artificial intelligence counsellor which allows a user to access in the moment emotional support 24/7. Woebot allows a user to track their mood, identify patterns and give insight into particular issues or concerns that the user may not have realised were causing emotional distress. Woebot can teach the user techniques and tools such as cognitive behavioural therapies or breathing exercises.

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Contact our Helpline

Contact the confidential 24/7 GroceryAid Helpline for a wide range of help and advice.

08088 021 122

welfare@groceryaid.org.uk

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