Support for my family

Support the people closest to you

When someone in your family is having a difficult time, it can affect everyone around them. GroceryAid has partnered with Relate to provide funded counselling sessions for you, your partner and children who live in your household.

Relationship counselling for couples

If things feel difficult between you and your partner, counselling can give you space to talk openly and work through things together. 

Through GroceryAid’s partnership with Relate, eligible couples can access up to six funded sessions, including an initial assessment.

Apply for counselling

Family counselling

Family life can be affected by separation, divorce, conflict or other difficult changes. 

Relate can help families talk things through together and find a way forward. 

Apply for counselling

Children aged 5-10

Relate offers counselling for children experiencing things like anxiety, stress, changes at home or difficulties at school. 

A parent or person with parental responsibility will be involved where appropriate. 

Apply through Relate

Young people ages 11-18

Young people can also access counselling to talk about problems at school, difficulties with friends or family, or simply not feeling like themselves.

Apply for counselling

Online support for ages 11–25

Kooth offers free and confidential online mental health and wellbeing support for children and young people. 

Support includes professional counselling, peer support, moderated forums and practical tools to help manage how they are feeling.  

Availability varies by area.  

Visit Kooth

Did you know that GroceryAid can fund up to six Relate sessions per household? 

GroceryAid has partnered with Relate to provide funded counselling and support for grocery colleagues. GroceryAid can fund up to six Relate sessions per household, including the initial assessment.

All support is confidential and your employer will not know you have applied.

Their counsellors and therapists are trained, non-judgemental, impartial and everything you tell them is completely confidential unless someone’s personal safety is at risk.

We can support with the following Counselling from Relate:

  • Couples Relationship Counselling
  • Family Counselling – for two or more family members
  • Child & Youth Counselling ages 5-18

You can read more about the different types of counselling and what to expect on the Relate website here.

If you plan to attend counselling with your partner or a family member or if the counselling is for a child, please discuss this with them before applying

Will I be eligible?

You will need to upload evidence of your grocery employment, current or previous. This might be a payslip, P60 or HMRC report.

What will happen next?

  • Once GroceryAid confirm you are eligible for support, you will receive a message with a funding code and explaining how to contact Relate. The funding code will be active for one month, so please don’t apply until you are ready to go ahead
  • When you contact Relate, they will ask you to complete a form to help understand what support you need and what type of counselling would suit you best and book you in for an initial assessment with a Counsellor
  • When you click apply now you will be asked to first create a portal account and then apply for Relate funding.

Talk to our team

If you would like to talk to a member of the GroceryAid team about applying for funding, please email [email protected] or call 01252 875925 (option 1). At GroceryAid we are not counsellors and will not be able to discuss what support is best for you, but we can help you with your funding application.

What to expect from counselling with Relate

What if I want support just for me?

If your partner or family does not want to take part, or you, your partner or dependent aged 16+ living in your household would rather speak to someone on your own, support is available through GroceryAid’s free and confidential Helpline. 

Call: 08088 021 122
WhatsApp: 07418 360780 

Contact the Helpline

Need urgent support?

If you or someone in your family needs urgent crisis support, help is available now. 

Get crisis support