Carers Support

The GroceryAid Carers Programme supports grocery colleagues who give unpaid care to others in their household.

When people need help with their day-to-day living they often turn to their family. Being a Carer can be both challenging and rewarding, it can give a sense of satisfaction from helping someone else, but it can also be emotionally draining and place significant demands on your time and energy.

Nearly half of Carers work alongside caring and, one in ten do not inform their employer of their situation.  If you’re struggling to cope and need some support call to find out more about our tailored programme to help relieve some of the stress caused by caring.


  • Caseworkers who provide practical and emotional support
  • Expert support through our confidential 24/7 Helpline
  • Access to telephone counselling to help deal with stress, anxiety, and depression

Financial Assistance

  • Consideration for a one-off Carer’s Gateway grant if you are working and caring for an ill or disabled parent, partner or child in your household, subject to eligibility criteria
  • Consideration for longer-term support through our quarterly grant programme, subject to eligibility criteria
  • Up to £300 annually for a respite break

Eligibility criteria

  • Applicant caring for a family member of their household or being cared for will be identified by receipt of Carers Allowance or Carers Credit or benefit of the cared person such as SSP, ESA, PIP, DLA or an employer-supported application. 
  • Minimum of a year’s service in the industry and currently working 
  • Financial assistance depends on individual circumstances
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