How to Apply

Before applying for one of our financial grants please ensure you have read this page.


What you will need before you start:

Contact – We may need to contact you or speak to you about your application so you will need to provide a telephone number and email address.

Employment – You must provide your National Insurance number and evidence of at least six month’s grocery continuous service if working grocery now or five full years if no longer working in grocery. The easiest way to do this is to provide P60’s and your most recent payslip. Alternatively, you could ask your employer for a letter verifying your start date and current employment.

If you have not kept your P60’s then you could request a report from the HMRC showing all the employers you have worked for here. Please be aware this will take at least six weeks. Please do not apply until you have your report.

Household Income/Expenditure

You will need to provide the last three months bank statements evidencing all household income and any rent/mortgage, council tax and child maintenance payments. This may mean you have to provide several bank account statements. If you are living as a couple, you will need your partner to provide their bank statements too.

GroceryAid have partnered with Consents.Online to offer you a secure and easy way to provide your financial information digitally through this secure open banking platform.

Simply give Consents.Online permission to access your account information, GroceryAid will then be provided with one-time access to view your last three months bank statements to check you meet our financial criteria.

If you have a spouse/partner we will require them to follow the same link to provide their financial information.

You will be asked to provide:

  • Details for all bank accounts held (account name, sort code, account balance).
  • Your name, address, telephone numbers and email address as held by your bank/card issuer.

If you agree to the above information, please complete the link in your application form for Consents.Online. We encourage you to use a mobile device to complete the Consents.Online registration as this is the quickest and easiest way.

Please note, some banks are not supported by this service. If your banking provider is Co-Op or Metro you will not be able to use this service.

If your bank is not supported or you do not want to use the services, bank statements can also usually be downloaded as a PDF from your online banking. These can be saved to your device and then uploaded to our application form.

If you do not provide bank statements or Consents.Online to evidence all household income and housing costs, your application will be rejected.

Financial Criteria:

Eligibility for financial support is based on information provided by The Joseph Rowntree Foundation and agreed by our Trustee Board.

In addition, you will need to have an account balance/savings of less than £4,000 during the last three months to be eligible to apply.

Benefits or Universal Credit – If you are in receipt of Universal Credit, please also provide your most recent breakdown statement clearly showing your name, address and the breakdown of your payment.

Reason for your application – Please explain fully why you are applying for a financial grant. For example, if there has been a reduction in income, please supply the reason why and the evidence of this. Please do not supply medical reports. Instead show any evidence of financial decrease to your income.

If you’re facing a debt emergency, such as:

  • court action
  • bailiff action
  • disconnection
  • eviction for mortgage or rent arrears

Please obtain debt advice from StepChange link and provide their advice statement plus any rent or council tax arrears statements.

Reapplication – You can only be considered for a second financial grant if you are still working in Grocery and 12 months has passed since your grant was paid. Please make sure you demonstrate a change in financial circumstance from your previous application.

Addiction – GroceryAid are unable to consider financial support direct to anyone active in an addiction. This includes anyone spending more than 15% of household income on gambling or paid adult content. We will use your three months bank statements to assess this, and we will consider you responsible for all transactions showing on statements in your name/partner’s name.

For support and referral suggestions to help with reducing this spend, please visit Gambling Support for details of our partnership with GamCare or call our confidential GroceryAid 24/7 Helpline or Live Chat.

Applying on behalf of someone else – You will be unable to apply using our online application if you are not the applicant as the permissions need to be signed. Please download the application form here which you can submit by email once signed by the applicant.

If you would prefer to post or email download the application here:

Application Form

GroceryAid Application Form
0.28 MB
Download pdf