GroceryAid Launches 2019/20 Impact Report

PUBLISHED: 8 Oct 2020

This week GroceryAid launched their 2019/20 Impact Report, which looks at everything achieved by the charity annually.


This week GroceryAid launched their 2019/20 Impact Report, which looks at everything achieved by the charity annually.

GroceryAid has been providing emotional, practical and financial support for grocery colleagues since 1857, working in partnership with hundreds of supporters across the trade. In the year 2019/2020 GroceryAid assisted over 17,000 colleagues, 73% of whom were working-age from supermarkets, convenience stores, wholesalers, manufacturers, distribution, sales and all support functions.

GroceryAid distributed £4.25m towards helping 3,183 colleagues with financial assistance, 802 colleagues with crisis grants and provided emotional and practical support to colleagues in need through their 24/7 Helpline services.

Last year, 13,871 colleagues and immediate family members contacted their 24/7 Helpline. This was a 12% increase in colleagues needing practical and emotional support across a broad range of topics.

Employers remain the top referrer to the charity for colleagues in crisis, which is testament to the increase in awareness that supporters are continuing to raise within their companies.

The main reason that colleagues applied for a grant remained financial hardship caused by illness. Colleagues are inevitably hit by a fall in income when suffering from any form of long-term sickness. Grants paired with counselling or mental health support help colleagues get back into the workplace and ensure a sustainably positive impact on their lives.

Charles Wilson, GroceryAid President commented “The last year saw GroceryAid support more colleagues than ever before and we take great pride in that achievement. As we look forward, Covid-19 has had a huge impact on the nation and on our trade. We expect rising demand for our services, and we are geared up to help colleagues who need assistance from GroceryAid.”

To read more visit

Impact report


See how you can help colleagues in need


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