Submitted Application Form

Thank you for submitting your application for a Winter Heating Grant.


Your application will now be assessed by the Welfare Team to make sure you have provided us with everything we need to consider your grant. We aim to be in touch within six weeks. Due to high demand we will not be able to discuss your application by phone.

If you need to contact us about your application in the meantime, you can email, contactable during office hours.

Whilst you wait please do look at our other helpful resources below.

Saving money on household bills

Despite the cost of household bills continuing to rise across the UK, cutting costs is easier than you think. And the average household can save hundreds of pounds each year by following our tips.

Emotional Support & Advice

We want you to know you’re not alone. Whether you’re looking for information and guidance or need professional support and counselling, we’re here to help. You can call the free confidential GroceryAid Helpline available 24 hours a day, seven days a week on Freephone: 08088 0211 22 and receive in the moment emotional support from a BACP qualified counsellor to help you plan your next steps. The Helpline can also offer you:

  • Structured telephone or face to face counselling, following an assessment
  • Online Cognitive Behavioural Therapy (CBT) programme
  • Information line offering guidance to you via Citizens Advice trained advisors

Please be advised the GroceryAid Helpline will not be able to discuss your application.