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Helpline Information

For help and advice contact our confidential 24/7 GroceryAid Helpline

Our Stories

Hear the personal stories of some of the thousands of grocery people that we have helped.

A selection of real stories from the people we have helped.

Please note in many cases beneficiary names and photos have been changed to protect identities.

The films shown below were created by Minamonfilm for GroceryAid.

GroceryAid 2016 film

Here for all grocery people

Check out our new animated film showcasing the ways we help grocery people in need.
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Gary's story

Gary*, in his early 50s, worked in shop management selling confectionery and groceries for eighteen years. His relationship with a long-term partner had broken down leaving him with debts he was unable to pay. This was a very dark time for Gary who had also become incapable of working due to ill health.
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A break for Taru

Taru is excited to share the respite break given to her and her husband by GroceryAid. Taru is the main Carer for her husband and one of 6.5 million Carers in the UK. Taru is part of the GroceryAid Carer Programme which relieves some of the stress caused by caring through quarterly grants worth up to £884 p/a, annual respite breaks worth up to £300 p/a, access to the Helpline, counselling and more.
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Ryan's story

Read how we helped independent shopkeeper Ryan and his sons when serious illness struck.
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Donald's Story

Donald explains how GroceryAid has been a long term means of support.
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How the Helpline lifts Annie

Annie shares how GroceryAid's Telephone Befriending system has given her emotional support.
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Supporting Jeff with his rent

Jeff tells us why GroceryAid has provided much needed relief for him and his family against his troubles with rent.
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Helping to restore independence

Bert, who worked as a delivery driver for many years, has recently suffered severe health issues. After suffering a heart attack he subsequently developed Osteo and Rheumatoid arthritis which had a detrimental effect on his mobility.
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Restoring hope for Amit

Amit tells us how GroceryAid has supported him in his bid to get back to work.
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No fuss support that fits the bill

We receive hundreds of thank you cards every year from grocery people we have been able to help. The following is a letter received from a grateful daughter on behalf of her parents explaining how GroceryAid helped in their time of need.
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A fridge freezer for Jane and her family

When Jane's fridge-freezer broke down she was in desperate need of help. Here she explains GroceryAid's impact.
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Helping Nick care

Our Carers Programme offers extra support for those who have caring responsibilities.
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Fred's battle against debt

Fred like many others has had problems with debt, here he discusses how GroceryAid has shown him a light.
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Helping Chris 'live, not just exist'

Hear Chris tell us how with our financial support we helped him get back on track.
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GroceryAid in action

This film shows the breadth and depth of the support on offer to everyone in the grocery industry in need.
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Helping Alice cope with loss

A counsellor from the GroceryAid Helpline was in regular contact with Alice as she came to terms with the sudden loss of her husband.
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Staying safe in her home

Winifred and her husband live in their own home, both are in their 70s and are suffering from ill health and mobility problems.
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Wyn's story

Wyn had to retire unexpectedly early from her role at a major retailer due to health issues.
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Keeping Stan healthy

Stan, who suffers from heart problems, receives regular financial support from GroceryAid following his retirement.
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Lisa's story

The regular visit from her Welfare Caseworker and our financial support make a huge difference to Lisa's quality of life.
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Vernon tells his story

GroceryAid talks to Vernon, who has been a beneficiary of the charity for several years.
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Angela's mobility scooter

We helped single mum Angela, when an accident left her disabled and struggling to support her two children.

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