Helpline
Helpline 08088 021 122
Helpline Information

For help and advice contact our confidential 24/7 GroceryAid Helpline

13 Feb 2020

At GroceryAid we know that a crisis can happen at any time in your life

When you’re least expecting it, things happen in life that knock you off course and you find yourself in financial difficulties


We can support you in a short-term financial crisis. You can apply for a crisis grant if you experience an un-expected emergency, a change in circumstances or a sudden gap in income. All applications are considered on a case by case basis but to be eligible for financial help you need to currently be working in the UK grocery industry for two years or have worked in the industry previously for at least five years. Eviction 22

Illness remains the primary reason cited for needing our support as people are often hit by a sudden fall in income when long-term sickness results in them transferring from a salary to statutory sick pay. This is evidenced by the fact that Macmillan is our second highest referrer after industry employers.

92% of people receiving a crisis grant are of working age

However, an emerging trend is the increasing number of referrals from housing and local authorities, asking us to help grocery colleagues with financial grants to settle rent arrears and prevent them being evicted from their homes.

As the industry continues to navigate through challenging times, we fully expect to see further growth in crisis grant applications. 

Read our Case Studies

Find out more

·         24/7 GroceryAid Helpline 08088 021 122

·         www.groceryaid.org.uk

·         welfare@groceryaid.org.uk   

Contact our Helpline

Contact the confidential GroceryAid Helpline for a wide range of help and advice. For a personal response to your question please use the Live Chat or call us. We are open 24/7 to everyone who works, or has worked in the grocery industry.

08088 021 122

welfare@groceryaid.org.uk

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