Helpline
Helpline 08088 021 122
Helpline Information

For help and advice contact our confidential 24/7 GroceryAid Helpline

Workplace Critical Incident

GroceryAid offers critical incident to grocery colleagues to help deal with the trauma of witnessing or being involved in a critical incident in the workplace

Funded by The Leverhulme Trade Charities Trust, the service supports grocery colleagues who have been affected by a critical incident that leaves an individual traumatised and struggling to cope, including: 

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  • Accidents at work 
  • Death of a colleague
  • Medical emergencies 
  • Robberies with a threat to life
  • Vehicle accidents 
  • Violent attacks

Although different in their nature, these events all tend to happen out of the blue, be life–threatening and leave people feeling out of control and potentially unable to cope with the complicated emotions that they trigger.


How this service works

The service is activated when an accident, robbery or assault has occurred in the workplace resulting in a critical incident

An employer, witness or victim can contact our free 24/7 confidential Helpline

An initial assessment is made and if a site visit is required, the Helpline will arrange for a trauma support specialist to attend at a time convenient to those affected for either a full or half day depending on the number of staff involved

Eligibility criteria:

Available to any grocery colleagues who have witnessed or been involved in a critical incident in the workplace


Contact our Helpline

Contact the confidential 24/7 GroceryAid Helpline for a wide range of help and advice.

08088 021 122

welfare@groceryaid.org.uk

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