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Helpline Information

For help and advice contact our confidential 24/7 GroceryAid Helpline

Money and debt

We offer a range of services to help you address your money and debt problems.

One of the first things to do when you are experiencing problems with your finances is to get an overview of your finances. We work in partnership with the Money Advice Service, StepChange and Turn2us to help you assess your own personal situation. 

Budget calculator

Good money management can mean many things, from living within your means to saving for short-term and long-term goals, to having realistic plans to pay off your debts. 

Setting up a budget

Money advice service budget planner / calculatorIf you want to get on top of your finances, a budget is a good way to start. Set up and maintain a record of money coming in from things such as wages, pensions or benefits and payments that you make such as your rent or mortgage, insurance and council tax along with other living expenses. Make sure you include one-off expenses such as car tax, Christmas presents etc. 

You can set a budget up by using a spreadsheet on your computer or just write it all down on paper. If you have a computer you can find online budget calculators such as the Money Advice Service Budget Planner or you can call them on tel. 0300 500 50 00.

Check where your money goes

If you find you’re spending more each month than your income the next step is to look more closely at where your money is going and where you can cut back. Even small amounts for things such as magazines, sandwiches at lunchtime or takeaways can add up. Try making a note of what you spend for at least a month including small purchases. If you can do this for longer then you will get a fuller picture of what you spend your money on. 

Don’t forget to cancel direct debits for subscriptions or policies you no longer want or need.

Debt checker

STEPCHANGE_Logo.pngIf you're struggling to keep on top of your money, we have teamed up with the StepChange, the debt charity, to offer you a simple way to receive straightforward advice on your debt.  

For free impartial advice, based on your circumstances take the 60 second debt check.

StepChange are experts in helping people to manage and repay their debts. They offer tailored advice and practical solutions to help you make a fresh start.

Check your benefits

Turn2us 2015 logoYou may not be receiving all the benefits or grants available to you. We are working in partnership with Turn2us, to help people in financial hardship gain access to welfare benefits, charitable grants and other support services. This is a free and impartial service.

Financial support from GroceryAid

We may be able to help you with your money worries.

If you are eligible for our support we can assist with an annual payment of £884, paid quarterly. You will also receive regular contact with one of our Welfare Officers or Welfare Assessors who visit you in your home and make a detailed assessment of your needs. During this visit, as well as discussing your finances, we will ensure that you have the basic essential of modern day living. For example, we ensure that all our beneficiaries have safe fully functioning domestic appliances such as a washing machine, cooker and fridge. Other household equipment provided over the last year has also included microwave ovens, televisions and beds.

Beneficiaries with mobility difficulties can be provided with electrically powered wheelchairs and scooters, stairlifts and recliner chairs. And for particularly frail or vulnerable beneficiaries who live alone, we are able to provide Telephone Response Systems, which enable them to feel more confident in their own homes.

Emergency grants are also made available when necessary to help towards the cost of items such as walk-in showers, boilers, roof repairs, security items or double-glazing.

For those in the industry who have worked for some time but perhaps not quite long enough to qualify for our ongoing support, or who do not qualify within our financial parameters, we are sometimes able to provide one-off grants. These can make an enormous difference to many beneficiaries, particularly those who are householders and struggling to maintain their homes. These applications are judged on their own individual merit.

Find out how to Apply for Help from GroceryAid and download our Application Form.

Contact our Helpline

Contact the confidential GroceryAid Helpline for a wide range of help and advice. For a personal response to your question please use Ask a Question, Live Chat or call us. We are open 24/7 to everyone who works, or has worked in the grocery industry.

08088 021 122

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