Helpline 08088 021 122
Helpline Information

For help and advice contact our confidential 24/7 GroceryAid Helpline

How we can help

Everyone in need can turn to us.

Financial Help

Crisis grants

We can support you with a short-term financial crisis. You can apply for a crisis grant if you experience an unexpected emergency, a change in circumstances or a sudden gap in income. Our non-repayable grant can cover a variety of emergencies.

Welfare grants

If you have at least ten years’ service and we feel you require support over a longer period of time, we may visit to consider how we can best help. 

Click here to apply for consideration for financial support.

Emotional Support and Advice 

GroceryAid HelplineOur confidential, freephone Helpline is available to anyone who is working or has worked in the industry regardless of length of service.

Available 24/7, 365 days a year on 08088 021122
Subjects covered include:

  • Health and mental health issues
  • Financial support and advice, including benefits
  • Personal issues including family, children and relationships
  • Carers Programme for those who care for others
  • Career support
  • Legal issues
  • Telephone counselling
  • Help with depression and anxiety through a supported and approved programme

Contact the welfare team

If you need help with using this section please contact the GroceryAid Head Office and a member of the welfare team will be able to help.

01252 875925

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Helpline 08088 021 122

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