Helpline 08088 021 122
Helpline Information

For help and advice contact our confidential 24/7 GroceryAid Helpline

Covid-19: Advice & Support

At this uncertain time GroceryAid has many ways it can help you and your grocery colleagues

We've put together information to help you through this unprecedented time as GroceryAid is here for grocery colleagues from day one of working in the grocery industry. Colleagues have access to our Health and Wellbeing portal, Relationship Advice, Debt Advice, Law Advice and Counselling. Read more about these services below or call the 24/7 Helpline for more information. 

Health and Wellbeing

This self-help portal includes fact sheets and guided self-learning modules covering a range of health and wellbeing topics across areas affecting Mind, Body and Behaviour.

Self-Help Guides 


Guides include Covid-19 specific:

.   Covid-19: Resilience

.   Covid-19: Keeping Well

.   Covid-19: Managing Worry

Other helpful guides: 

5 Ways to Wellbeing, Anxiety, Healthy Eating, Low Mood, Physical Activity & Stress at work

Visit the portal

Wellbeing sessions 

Ideal for those looking to make changes in their lives

Sessions include: General Anxiety, Learning to Change, Low Mood, Social Anxiety, Stress at Work 

Relationship Advice

With big changes in the way we live our everyday lives, our relationships will be hugely important for getting us through. Click through to our partners, Relate to read helpful blogs on self-isolation, social distancing and other concerns that may also place added pressure on your relationships, helping you to stay healthy during this unprecedented time. 

Debt Advice

Advice from our partners StepChange on finances, benefits and what creditors are doing to help.

Law Advice

Our partners at Law Express have put together some of the frequently asked questions which are being asked around the current pandemic like 'Which of my staff should be self-isolating?' click through to read the full list.

24/7 Helpline 

GroceryAid provides a confidential 24/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service. This free service provides emotional and practical support to help through a difficult time. Call 08088 021 122 or speak to someone over Live Chat.


GroceryAid offers a wide range of support services for people struggling with stress, anxiety, low mood or depression. We can offer 24/7 in the moment telephone support from a UK based professionally trained counsellor. Structured counselling is also available for those who need a more in-depth approach to mental wellbeing on the telephone. We can also refer to an online course based on Cognitive Behavioural Therapy.


Woebot is an artificial intelligence counsellor which allows a user to access in the moment emotional support 24/7. Woebot can be downloaded for Iphone and Android by following the link. 


Crisis Grants

Our non-repayable grants are designed to help you in an emergency, to cover a sudden gap in income or help you through a difficult time when something unexpected occurs.  This might be as a result of illness, a relationship breakdown, a redundancy or one of many other reasons.

A crisis grant is a one-off payment in a 12-month period

You can apply for a crisis grant if:

You are currently working in the grocery sector and have done so for two years or more*

You are no longer working in the grocery sector but previously worked in it for five years or more*

*The time worked doesn’t have to be continuous and can be with multiple companies

Apply now

Contact our Helpline

Contact the confidential 24/7 GroceryAid Helpline for a wide range of help and advice.

08088 021 122

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